Workshops
1. Places are booked on a first-come-first-served basis upon receipt of payment confirmation.
2. On booking and paying for a workshop(s) you will receive a booking and payment confirmation by email.
3. FPIL will confirm your booking as soon as possible. Please note:
-You can obtain a place for another workshop where there is still some availability if you find yourself unable to attend.
-Your workshop can be refunded if canceled at least 72 hours in advance.
4. Please let FPIL know if you have any food allergies. FPIL cannot be held responsible for any issues arising from not being informed in advance.
5. Photography and filming – do not take photos or film anything or anyone other than yourself or your own work during the class, without the other attendees’ consent. Do not post any pictures on social media with people other than yourself without their consent. It is a breach of privacy. If you do take photographs, be sure to wash your hands before touching anything in the kitchen. The class cannot be recorded.
6. Any document given by FPIL, whether electronically or on paper, is the intellectual property of FPIL and cannot be given to anyone else, partially or fully reproduced, or posted on social media.
Orders
1. To order your cake, please fill and sent the form under the tab ‘Order your cake’.
2. FPIL will reply as soon as possible, usually within 1-3 open days and send you a quotation following as much as possible your wishes. If some of them cannot be met, an alternative will be suggested. This quotation will be valid for the next 7 days. If you decide to go ahead and order, you will be invited to proceed to the payment in full, except for an order made for large a event. In this case, the payment schedule will be explained in the quotation.
3. Unless specified otherwise on the request and the quotation, the order has to be collected on the defined date and time at:
FPIL
21 Harrow View Road
W5 1NA
Ealing
4. If you find yourself forced to cancel your order after payment, please send as soon as possible an email at muriel@fpil.co.uk or call at +44 7472145438.
Depending on the explanations, the timing and the costs already made to honor the order, FPIL will try its best to find a solution. Please note that a refund or a replacement for another date cannot be guaranteed.